PRIVACY POLICY

Last updated: January 12, 2026

1. DATA CONTROLLER

Natalia Ortiz Events
Address: Torre Espacio, Paseo de la Castellana, 259D, 28046 Madrid, Spain
Email: info@nataliaortizevents.com
Phone/WhatsApp: +34 (722) 29 15 43

2. PERSONAL DATA WE COLLECT

We collect and process the following personal information:

2.1 Information You Provide to Us:

  • Contact Information: Name, email address, phone number
  • Event Details: Preferred event date, type of event, estimated budget
  • Communication: Messages and inquiries you send through our contact forms
  • Visual Content: If you attend one of our events, photographs and videos may be taken

2.2 Information Collected Automatically:

  • Technical Data: IP address, browser type, device information, operating system
  • Usage Data: Pages visited, time spent on site, click patterns, referring website
  • Cookies: See our Cookie Policy for detailed information

3. PURPOSE AND LEGAL BASIS FOR PROCESSING

We process your personal data for the following purposes:

PurposeLegal Basis
Responding to inquiries and providing event planning servicesConsent / Contract performance
Managing and organizing your eventContract performance
Sending promotional communications (with consent)Consent
Improving our website and servicesLegitimate interest
Complying with legal obligationsLegal obligation
Displaying photos/videos from events on our website and social mediaConsent

4. DATA SHARING

We may share your information with:

  • Service Providers: Vendors, venues, photographers, caterers, and other suppliers necessary for event execution
  • Technology Partners: Google Analytics, Instagram (Meta), hosting providers
  • Legal Requirements: When required by law or to protect our rights

We do not sell your personal data to third parties.

5. INTERNATIONAL DATA TRANSFERS

Some of our service providers (such as Google Analytics and Meta/Instagram) may process data outside the European Economic Area. We ensure appropriate safeguards are in place through:

  • EU Standard Contractual Clauses
  • Adequacy decisions by the European Commission
  • Privacy Shield frameworks where applicable

6. DATA RETENTION

We retain your personal data for:

  • Active clients: Duration of service provision plus 6 years (legal requirement)
  • Inquiries not converted: 2 years from last contact
  • Marketing communications: Until you withdraw consent
  • Photos/videos: Until you withdraw consent or request deletion

7. YOUR RIGHTS

Under GDPR and Spanish LOPDGDD, you have the right to:

  • Access: Request copies of your personal data
  • Rectification: Correct inaccurate or incomplete data
  • Erasure: Request deletion of your data (“right to be forgotten”)
  • Restriction: Limit how we use your data
  • Portability: Receive your data in a structured, machine-readable format
  • Object: Object to processing based on legitimate interests
  • Withdraw consent: For processing based on consent
  • Lodge a complaint: With the Spanish Data Protection Agency (AEPD)

To exercise your rights, contact us at: info@nataliaortizevents.com

8. MINORS

Our services are not directed to individuals under 16 years of age. We do not knowingly collect personal data from minors without parental consent.

9. SECURITY

We implement appropriate technical and organizational measures to protect your personal data, including:

  • SSL/TLS encryption for data transmission
  • Secure servers and regular backups
  • Access controls and authentication
  • Regular security assessments

However, no method of transmission over the internet is 100% secure.

10. PHOTOGRAPHY AND VIDEO CONSENT

By attending our events, you acknowledge that photographs and videos may be taken. These may be used for:

  • Portfolio display on our website
  • Social media marketing (Instagram, Facebook)
  • Promotional materials

If you do not wish to appear in photos/videos, please inform us in writing before the event. You may request removal of specific images by contacting us.

11. CHANGES TO THIS POLICY

We may update this Privacy Policy from time to time. The “Last updated” date at the top indicates when changes were last made. Continued use of our services after changes constitutes acceptance.

12. CONTACT US

For questions about this Privacy Policy or our data practices:

Email: info@nataliaortizevents.com
Phone/WhatsApp: +34 (722) 29 15 43
Address: Torre Espacio, Paseo de la Castellana, 259D, 28046 Madrid, Spain

Spanish Data Protection Authority (AEPD):
Website: http://www.aepd.es
Address: C/ Jorge Juan, 6, 28001 Madrid, Spain

COOKIES POLICY

Last updated: January 12, 2026

1. WHAT ARE COOKIES?

Cookies are small text files that are placed on your device (computer, smartphone, tablet) when you visit our website. They help us provide you with a better experience by remembering your preferences and understanding how you use our site.

2. COOKIES WE USE

2.1 STRICTLY NECESSARY COOKIES

These cookies are essential for the website to function properly. They cannot be disabled.

Cookie NamePurposeDurationProvider
cookie_consentStores your cookie preferences1 yearnataliaortizevents.com
session_idMaintains your session when using contact formsSessionnataliaortizevents.com

2.2 ANALYTICAL COOKIES

These cookies help us understand how visitors interact with our website.

Cookie NamePurposeDurationProvider
_gaDistinguishes users for Google Analytics2 yearsGoogle Analytics
_gidDistinguishes users for Google Analytics24 hoursGoogle Analytics
_gatThrottles request rate1 minuteGoogle Analytics

Google Analytics: We use Google Analytics to analyze website traffic and user behavior. This helps us improve our services and website performance. Google Analytics collects information anonymously and reports website trends without identifying individual visitors.

For more information: Google Analytics Privacy Policy

You can opt out of Google Analytics: Google Analytics Opt-out

2.3 SOCIAL MEDIA COOKIES

These cookies are set by social media services that we use on our website.

Cookie NamePurposeDurationProvider
frFacebook/Instagram advertising and analytics3 monthsMeta (Facebook/Instagram)
_fbpFacebook/Instagram pixel tracking3 monthsMeta (Facebook/Instagram)

Instagram Pixel: We use Instagram (Meta) pixel to measure the effectiveness of our advertising campaigns and understand user interactions with our content on Instagram.

For more information: Meta Privacy Policy

2.4 THIRD-PARTY COOKIES

When you interact with embedded content (such as Instagram posts or WhatsApp chat), third-party cookies may be set:

  • Instagram: When viewing embedded posts
  • WhatsApp: When using the WhatsApp chat feature
  • Google Maps: When viewing location maps

3. PURPOSES OF COOKIE USE

We use cookies for:

  • Essential website functionality: Ensuring forms work correctly and maintaining your session
  • Analytics: Understanding how visitors use our website to improve user experience
  • Marketing: Tracking the effectiveness of our social media campaigns
  • Personalization: Remembering your preferences and settings

4. MANAGING COOKIES

4.1 Cookie Consent Banner

When you first visit our website, you will see a cookie consent banner. You can:

  • Accept all cookies
  • Reject non-essential cookies
  • Customize your cookie preferences

4.2 Browser Settings

You can control and delete cookies through your browser settings:

  • Chrome: Settings > Privacy and Security > Cookies
  • Firefox: Settings > Privacy & Security > Cookies
  • Safari: Preferences > Privacy > Cookies
  • Edge: Settings > Privacy > Cookies

Please note that blocking all cookies may affect website functionality.

4.3 Opt-Out Tools

5. DO NOT TRACK SIGNALS

Our website does not currently respond to “Do Not Track” browser signals. However, you can control cookies through your browser settings and our cookie consent tool.

6. UPDATES TO THIS POLICY

We may update this Cookie Policy to reflect changes in technology or legal requirements. The “Last updated” date at the top indicates the most recent revision.

7. MORE INFORMATION

For questions about our use of cookies:

Email: info@nataliaortizevents.com
Phone/WhatsApp: +34 (722) 29 15 43
Address: Torre Espacio, Paseo de la Castellana, 259D, 28046 Madrid, Spain

For more details about how we process your personal data, please see our Privacy Policy.

8. YOUR RIGHTS

Under GDPR and Spanish data protection law (LOPDGDD), you have rights regarding cookies and personal data collected through them. See our Privacy Policy for details on exercising these rights.

Spanish Data Protection Authority (AEPD):
Website: http://www.aepd.es

LEGAL NOTICE

Last updated: January 12, 2026

1. WEBSITE OWNER IDENTIFICATION

In compliance with Law 34/2002 of July 11 on Information Society Services and Electronic Commerce (LSSI-CE) and Regulation (EU) 2016/679 (GDPR), the following information is provided:

Company Name: Natalia Ortiz Events
Business Activity: Wedding and Event Planning Services
Tax ID (NIF/CIF): B87874384
Registered Address: Torre Espacio, Paseo de la Castellana, 259D, 28046 Madrid, Spain
Email: info@nataliaortizevents.com
Phone/WhatsApp: +34 (722) 29 15 43
Website: http://www.nataliaortizevents.com

2. TERMS OF USE

2.1 General Conditions

By accessing and using this website, you accept and agree to be bound by these terms and conditions. If you do not agree with any part of these terms, you should not use this website.

2.2 Access to the Website

Access to this website is free, except for the cost of internet connection provided by your service provider. Certain services may require registration or payment, which will be clearly indicated.

2.3 User Obligations

As a user, you agree to:

  • Use the website lawfully and in good faith
  • Not use the website for illegal, harmful, or fraudulent purposes
  • Not transmit viruses, malware, or any harmful code
  • Not attempt to gain unauthorized access to any part of the website
  • Not copy, reproduce, or distribute content without permission
  • Provide accurate and truthful information when using contact forms

3. INTELLECTUAL PROPERTY RIGHTS

3.1 Copyright

All content on this website, including but not limited to text, graphics, logos, images, photographs, videos, software, and design, is the property of Natalia Ortiz Events or licensed to us, and is protected by Spanish and international copyright laws.

© 2012-2025 Natalia Ortiz Events. All rights reserved.

3.2 Trademarks

“Natalia Ortiz Events” and related logos are trademarks of Natalia Ortiz Events. Unauthorized use is strictly prohibited.

3.3 Use of Content

You may view and print content for personal, non-commercial use only. Any other use, including reproduction, modification, distribution, or republication, requires prior written permission from Natalia Ortiz Events.

3.4 Photography and Video Content

All photographs and videos displayed on this website are the property of Natalia Ortiz Events or used with permission. Unauthorized downloading, reproduction, or use of these images is prohibited and may result in legal action.

4. USER-GENERATED CONTENT

4.1 Blog Comments

If you submit comments or content to our blog:

  • You grant us a non-exclusive, royalty-free license to use, modify, and display the content
  • You are responsible for the content you post
  • We reserve the right to remove any content that violates these terms or is inappropriate
  • You agree not to post defamatory, offensive, or illegal content

4.2 Event Photos

If you attend our events and appear in photographs or videos:

  • You consent to the use of these images for promotional purposes
  • You may request removal of specific images by contacting us
  • See our Privacy Policy for more details

5. THIRD-PARTY LINKS

This website may contain links to third-party websites. We are not responsible for:

  • The content of external websites
  • Privacy practices of third-party sites
  • Products or services offered by third parties

We recommend reviewing the terms and privacy policies of any third-party websites you visit.

6. DISCLAIMER OF WARRANTIES

6.1 Website Availability

We strive to ensure the website is available 24/7, but we do not guarantee uninterrupted access. The website may be temporarily unavailable due to:

  • Technical maintenance
  • System updates
  • Events beyond our control

6.2 Information Accuracy

While we make every effort to ensure information accuracy, we do not warrant that:

  • All information is complete, accurate, or up-to-date
  • The website is free from errors or viruses
  • Defects will be corrected immediately

6.3 Service Information

Information about our services is for general guidance only. Specific terms, pricing, and availability will be confirmed upon inquiry and in formal service agreements.

7. LIMITATION OF LIABILITY

To the extent permitted by law, Natalia Ortiz Events shall not be liable for:

  • Any direct, indirect, incidental, or consequential damages arising from website use
  • Loss of data, profits, or business opportunities
  • Damages caused by viruses or malicious code
  • Inaccuracies or errors in website content
  • Third-party actions or content

8. PRIVACY AND DATA PROTECTION

We are committed to protecting your privacy. Please review our Privacy Policy and Cookie Policy for detailed information about:

  • How we collect and use personal data
  • Your rights under GDPR and Spanish law (LOPDGDD)
  • Cookie usage and management

9. MODIFICATIONS

We reserve the right to modify:

  • These terms and conditions at any time
  • Website content, structure, and availability
  • Services offered

Continued use of the website after changes constitutes acceptance of modified terms. The “Last updated” date indicates the most recent revision.

10. APPLICABLE LAW AND JURISDICTION

These terms are governed by Spanish law. For any disputes arising from website use:

Applicable Law: Spanish legislation
Jurisdiction: Courts of Madrid, Spain

Users expressly waive any other jurisdiction that may correspond to them.

11. CONTACT INFORMATION

For questions, complaints, or suggestions regarding this website or these terms:

Natalia Ortiz Events
Email: info@nataliaortizevents.com
Phone/WhatsApp: +34 (722) 29 15 43
Address: Torre Espacio, Paseo de la Castellana, 259D, 28046 Madrid, Spain

For data protection inquiries, see our Privacy Policy or contact the Spanish Data Protection Authority (AEPD): http://www.aepd.es

12. SEVERABILITY

If any provision of these terms is found to be invalid or unenforceable, the remaining provisions shall continue in full force and effect.

13. ENTIRE AGREEMENT

These terms, together with our Privacy Policy and Cookie Policy, constitute the entire agreement between you and Natalia Ortiz Events regarding website use.


© 2012-2025 Natalia Ortiz Events. All rights reserved.